Name: Anthony Anselmo & Eain Tierney
Business: The Garrison Gym
Years in Business: 1
Q: Briefly Describe Your Business
The Garrison Gym is a 3,000 sq . ft facility located in the heart of the Adirondacks. We have cardio equipment, weight machines, free-weights, dumbbells, and even custom equipment paying respect to the amazing history of Ticonderoga!
More than that, we have an amazing community of members who are working on improving themselves and watching out for each other!
Q: What is your product or service specialty?
We offer a 24 Hour (for members) facility that has: Treadmills, Elliptical, Concept II Rowing Machine, Squat Racks, Benches, Battle Ropes, Boxing Area with Heavy, Reflex, and Speed Bags. In addition to that we have independent trainers who use our facility to train our clients.
Currently we have a Standard Membership, Month-to-Month, Week Pass, and Day pass.
Q. How did your business get started?
Anthony and Eain lifted together at Binghamton University. After college, Anthony went to go work in New York City and Eain started his own custom rustic furniture business in his hometown of Ticonderoga. Every couple of months or so Anthony would come up to “Ti” to go on some new adventure. We went hiking, camping, ice-climbing, snowmobiling, etc. but the one thing that we couldn’t do was lift because there was no gym around.
Then one day out of the blue Eain gave Anthony a call and asked “Do you still want to open that gym you talked about in college?” Without hesitation, Anthony responded: “Yes!”, and here we are.
We knew that if we were going to open a gym together, we didn’t just want it to be a place where you go to just get your workout in. We wanted to make a place where members could come to accomplish their goals and create awesome new memories with friends in the process, just as we did.
Q. Why do you recommend people do business with you?
We have everything you need to get a great workout in! In addition to that, we are very approachable. If you ever have any questions or comments, please just let us know!
More than anything, we do everything we can to provide our members with an amazing place to work out! Every member is part of the team and the team is what makes this place so amazing. We have a lot of different types of training that can be done in this space, that said, the team works together to make sure that one type of training does not intrude on the other.
We have members who have equipment at home, but they still prefer to come here because there is an atmosphere/something that they “just can’t get at the house”.
We consistently seek out updated equipment, consistently improve and learn what works best.
Q. What makes you the most proud of your business?
Our membership and atmosphere!
Every time a member comes to us and says “I hit a new goal!” we find it absolutely amazing. We’ve had members set Personal Records, lose weight, gain muscle, you name any health and wellness goal and there is at least one member who has achieved it.
Our members inspire us, Every. Single. Day. We are most proud of them and the things they accomplish.
Q. What do you most want people to know about you?
We are here to serve you, the community! None of this would be possible without you. We have a lot of goals and visions for the gym, while this is where we have started – we are nowhere near finished. That said, we would like to thank every single person who supports us and looks out for the gym, we cannot tell you how much we appreciate it. And in addition to that, thank you for your patience as we work to bring you an even better facility.
Q. What is your key to success?
Gratitude, listening to our members, and experimentation!
We are absolutely grateful for this opportunity to create for our team. And that gratitude is what helps us provide the very best service we can. There is an amazing opportunity here and our gratitude ensures that we do everything in our power to make sure we do not let the opportunity go to waste.
We are huge believers in feedback! Feedback helps us make sure we are headed in the right direction for our team. While we may not be able to do everything in terms of putting all the feedback to work yet*. We do our best to act on the most important bits first. A prime example of this is our leg machines. When we first opened, we had 2 pieces of leg equipment, our members let us know that we needed a more and now we’re excited to have 7 machines to train legs!
We experiment! We know that we are not perfect but that doesn’t discourage us, that inspires us because we are willing to try new things to see what works best!
A really great day for our company is when…
Members keep coming in throughout the day, either by themselves or with their friends and family to work on improving themselves.
Everyone brings some form of energy with them, they share a laugh or a smile, maybe a handshake or even just a head nod with other members. Then they get to work.
We serve to the best of our ability, answering questions, showing proper movements, game plan and work towards creating a better facility, inspiring atmosphere, and providing the best possible value!
This business is a proud member of the Ticonderoga Area of Chamber of Commerce! To learn more about the many benefits of becoming a TACC Chamber Member, and how they can help you grow your business, call 518-585-6619. (Be sure to check out these other resourceful business owners in our TACC Member Spotlight articles section!)