BUSINESS PROFILE:
Name : R. Stephen Yaw
Business : Justy-Joe Charters
Title : Charter Captain
Years in Business : 25
Q. Briefly Describe Your Business
A. We are one of the longest running charting fishing operators on Lake George. We charter Lake George fishing trips on the “North Basin”, which is home to Lake Trout, Atlantic Salmon and Bass. We have two full time, well-seasoned Captains; large comfortable boats; and we offer packages that include log-cabin style lodging in our Adirondack lodge.
Q. What is your product or service specialty?
A. We specialize in superb fishing, and unparalleled views of the Adirondacks. Fish are guaranteed or your trip is free! We are a professionally run, family oriented business that loves to provide an enjoyable experience for people from all walks of life.
Q. How did your business get started?
A. In 1993, I bought a larger boat. At the time, I had a lot of friends suggest to me that I would make a great NYS Guide. It all started from there.
Q. Why do you recommend people do business with you?
A. We work hard for all of our clients to create a very enjoyable experience for all, no matter age or ability; and we guarantee fish!
Q. What makes you the most proud of your business?
A. I’m proud that we get a lot of repeat clients, which means they are enjoying themselves. Clients leave the boat smiling and full of excitement, and that always feels good.
Q. What do you most want people to know about you?
A. I am honest and will work hard for them. Chartering is our full time business.
Q. What is your key to success?
A. Hard work, enjoying entertaining clients, a love of boating and fish!
Q. Complete the following sentence: A really great day for our company is when…
“A really great day for our company is when our customers state they will be back and tell their friends.”